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American Express Card Member Benefits

American Express Card Member Benefits

CC'19  |  09/05/2019
ComplexCon is teaming up with American Express to make your experience this year at Long Beach more memorable!

American Express Card Members will have access to newly added benefits. To unlock these benefits, be sure to wear the Amex® wristband on the grounds at all times.

Wristbands will be mailed to anyone who has purchased their ComplexCon ticket with an American Express Card up until two weeks prior to ComplexCon. If you forget to bring your American Express wristband to Long Beach, no worries! We’ll have you covered on-site. Just be sure to bring your Card and a Valid ID to the American Express information booths located within the festival grounds.


Get in fast! Getting into ComplexCon is easy with a separate Card Member line and dedicated Will Call for you and up to (3) guests beginning at 11am PST.

Don’t miss out on ComplexCon(versations)! Dedicated lines and early selection seating will be available for you and (1) guest.

Get in and watch from exclusive Card Member seating. Enjoy priority viewing for you and (1) guest at the Pigeons & Planes Arena.

We’ve got more coming. Download the ComplexCon App and stay tuned for special announcements throughout the weekend!

Be sure to move fast to take advantage of these benefits! Early arrival highly suggested. Benefits available on a first come, first serve basis. Terms Apply.

Buy your tickets NOW with an American Express Card! You do not want to miss out on these benefits! 


What is an American Express wristband? What does it do?
An American Express wristband at ComplexCon is the sole indicator for Card Member benefits at ComplexCon Long Beach 2019. This is the wristband that tells security and all teams on the floor that you are a valued American Express Card Member and have exclusive access to the benefits listed above.

How many wristbands do I get with my American Express purchase?
Wristbands are distributed to (1) Card Member per purchase.

When will I receive my American Express wristband?
Card Members who have purchased their ComplexCon tickets with an American Express Card up until two weeks prior to ComplexCon should receive their benefits wristband with their full ticket package in the mail. If purchased within two weeks of ComplexCon on an American Express Card, there will be a Will Call for Card Members where the wristband can be picked up along with your official ComplexCon wristband.

I didn’t buy my ComplexCon ticket with my American Express Card, but I am a Card Member. Will I still have access to on-site benefits?
Yes! Just be sure to bring your American Express Card with you and a valid ID. Stop by one of the American Express booths at ComplexCon and there will be wristbands available. Limit (1) per Card Member.

I am a Card Member but my friends aren’t. Are they able to unlock the benefits with me?
Your American Express Wristband grants you +3 guests for expedited entry into ComplexCon and +1 for ComplexCon(versations) and Pigeons & Planes Arena access. No other entry will be granted for non-Card Members in benefit sections.

How will I know where the American Express benefit access locations are once I’m at ComplexCon?
We’ve got you covered! On top of directional signage on-site, brand ambassadors throughout the venue will be able to provide assistance and answer any questions you may have.

How early can I get in to ComplexCon with my American Express wristband?
You can only enter the building earlier with an Early Entry Pass. American Express Card Members will NOT be granted early access unless they have purchased an Early Entry ticket.

I have an American Express wristband and I’ve purchased a General Admission Ticket. Do I have access to VIP or Early Entry?
No. American Express Card Members do NOT receive exclusive access to VIP or Early Entry unless that ticket tier was specifically purchased with your Card.

I purchased a VIP ticket with my American Express Card. Is there an added benefit for me?
No, but you will have premium access to both VIP and American Express exclusive benefits.

I’m at the designated American Express access line(s), but security is telling me that the line(s) is now closed and the Amex spaces are at capacity. What do I do?
We highly recommend arriving early to take advantage of your benefits. Entry to exclusive access at ComplexCon(versations) and the Pigeons & Planes Arena are available on a first come first serve basis. When at capacity, access to benefits are closed until the next scheduled activity.
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