FAQ - ComplexCon 2017
nov 4-5, 2017 long beach, ca
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About The Show

Who is the Organizer?

ComplexCon is brought to you by Complex Networks, the youth culture media company, and ReedPOP, a boutique group within Reed Exhibitions and producers of New York Comic Con and fashion trade show Agenda.

What is ComplexCon?

ComplexCon is an expertly curated convention and festival that brings the world of Complex to life. This is our generation’s World Fair. The minds behind Complex have come together with a Host Committee that includes Pharrell Williams and Takashi Murakami, Sarah Andelman, co-founder of the influential Paris concept fashion store Colette, designer and founder of Off-White, Virgil Abloh, reggaeton superstar J. Balvin, and actor/activist Jaden Smith to imagine a place where creators, curators and YOU converge to celebrate and shape our culture. Watch, Listen, Shop, Taste, and Experience the future…now.

Tickets

Where can I pick up my Concert Ticket?

Unlike last year, there will not be a physical Concert Ticket. If you purchase a Concert Ticket, access to the Concert will be embedded in your wristband.

Who Needs a Ticket?

All attendees six-years-old and up need a wristband to enter ComplexCon. Please note, ComplexCon recommends all children under 18 attend with an adult and all children under 13 must be accompanied by an adult.  All attendees need a wristband to attend the Concert in the arena. Please note: when you purchase a Concert Ticket, access to the Concert will be embedded in your wristband.

Do I Need to Bring Cash?

No, most exhibitors will accept credit card and there will be ATMs available onsite.

How Much Does a Ticket Cost?

Stay tuned for ComplexCon 2017 show dates and ticket pricing. Sign up for our newsletter for exclusive news regarding all things ComplexCon.

What is the Refund Policy?

Tickets are non-refundable and non-transferable. You will be charged full price if a replacement ticket is needed.

What is the Ticket Mailing Deadline?

If you have purchased your tickets after October 8th, 2017 11:59EST, your tickets must be picked up on-site at WILL CALL. Please bring your email confirmation to the WILL CALL counters onsite at the Long Beach Convention Center to pick up your tickets.

If you have purchased your tickets prior to October 8th, 2017, your wristbands will be shipped to you.  You will receive an email with tracking information once your package is on its way.

Stay tuned for ComplexCon 2017 show dates and ticket pricing. Sign up for our newsletter for exclusive news regarding all things ComplexCon.

Hours and Location

Where is ComplexCon?

Long Beach Convention Center 

300 E Ocean Blvd 

Long Beach, CA 90802

Is there parking available?

Parking is available in the lot off E. Seaside Way (Behind the Arena).

How do I get there?

From Orange County/San Diego: Take I-5 North Keep right to take CA-73 North (Toll Road) Merge onto I-405 North/CA-22 West (San Diego Fwy) Exit on the left toward Long Beach Merge onto the CA-22 West via Exit 23 CA-22 West becomes East 7th St. Turn left onto Long Beach Blvd. Turn Left onto E. Ocean Blvd. 

From Hollywood/Los Angeles: Take US-101 South to I-710 South. Then take I-710 South to W Shoreline Dr. via Exit 1C Continue on W Shoreline Dr. to W. Seaside Way 

From Santa Monica/Los Angeles: Take 10 East to I-405 South Then take I-405 to I-710 South to W Shoreline Dr. via Exit 1C Continue on W Shoreline Dr. to W. Seaside Way 

From the Inland Empire: Take CA-91 West to I-710 South Then take I-710 South to W Shoreline Dr. via Exit 1C Continue on W Shoreline Dr. to W. Seaside Way

Will there be a shuttle available?

No, but there is a Metro stop across the street of the Long Beach Convention Center. Please visit www.metro.com for departure and arrival times.

When is ComplexCon?

ComplexCon is Saturday November 4th & Sunday November 5th 2017.  

Doors open at 10am for VIP tickets and 11am for all other ticket holders.



Other Useful Information

What kind of Events Can I Expect?

ComplexCon is programmed to be unlike any other experience. With conversations and panels featuring some of the most fascinating minds in pop culture to high-energy musical acts to a shopping floor that can’t be missed to first-to-world exhibits and art installations, ComplexCon is part-festival, part-exhibition that brings your digital obsessions IRL.

Who are the Guests?

Artists, exhibitors and special guests will be announced leading up to ComplexCon. Follow @ComplexCon on Twitter and Instagram for upto-the-minute updates. You can also head to ComplexCon.com/news

Can I Take Pictures?

For the most part, you’re welcome to take still pictures and video at ComplexCon Note that recording (including live-streaming apps) and flash photography are not permitted in Panels, Concerts or Screenings. Please understand that Guests may or may not pose for photographs with Fans. Guests have a right to their privacy and if they ask not to have their picture taken, please respect their wishes.

Will Guests Sign Autographs?

We’re expecting several high-profile special guests at ComplexCon but any interaction with fans is solely to their discretion.

Is there a Coat Check?

No.

Can I Bring a Suitcase or Handcart With Me?

Please be aware that handcarts, trolleys, oversized strollers, rolling luggage and wheeled backpacks are not allowed in the Exhibition Hall.

Questions?

Contact us at: complexconinfo@reedpop.com

Will I Be On Camera?

We attract local, national and international press In purchasing this badge and in consideration for being admitted to the Event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. Holder also hereby: (1) releases Complex, ComplexCon and Reed Exhibitions from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Complex, ComplexCon and Reed Exhibitions and its designees which include but are not limited to all parents, affiliates, sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event. Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Complex, ComplexCon and Reed Exhibitions. We reserve the right to deny entry or remove from the event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the event.

ComplexCon Safety

What if I am Harassed?

ComplexCon has a ZERO TOLERANCE POLICY for harassment of any kind. If a person engages in harassing behavior, ComplexCon Staff will take prompt action in any form they deem appropriate, including expulsion from the event with no refund. Our policy applies to EVERYONE at the convention. Exhibitors, Attendees, Speakers, Guests, Professionals, Press, Staff, Volunteers, and Security are all subject to our anti-harassment policy