Privacy Policy


ComplexCon (Complex Media and Reed Exhibitions) respect the information provided by our customers. Because we gather certain types of information when our customers communicate with us, we believe you should fully understand the terms and conditions surrounding the information we capture and the use of that information. This privacy statement discloses the type of information we capture about our customers, how we use it to communicate with our customers, and how you can request to no longer receive communications from ComplexCon.

US Policy

ComplexCon is produced and managed by Reed Exhibitions (RX-US), a division of RELX, Inc. and Complex Media. This privacy policy applies to all RX-US offices and conforms to the spirit of the Reed Exhibitions Corporate Privacy Policy, which can be found at http://www.reedexpo.com.

Our Customers

This policy applies to all customers of ComplexCon (ComplexMedia and Reed Exhibitions), who include but are not limited to, our show exhibitors, show visitors, conference visitors, customer inquiries, speakers, press, and other individuals with whom we maintain business relationships or communications.

Customer Information and Use

Two primary types of information are gathered about our customers:

Financial Information is payment information used for or gathered during the registration process and includes, but is not limited to, credit card numbers, financial institutions, and expiration dates. This information is transmitted directly to our third-party payment processing company and used only to the extent necessary for processing the transaction or to facilitate future transactions.

Professional Information includes, but is not limited to, name, address, company name, company address, phone number, fax number, and email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to the ComplexCon web site, as well as during a visit with a ComplexCon customer is also considered professional information and may also be stored in our customer database for our internal use. Professional information may be, upon the consent of Complex Media, shared with other organizations or Complex Media customers for the purpose of facilitating business relationships believed by RX-US to be in our customers' best interests.

Opting Out

RX-US will accept, implement and maintain any customer request to opt out of future communication from ComplexCon, RX-US, or a third party to whom Complex Media provided the customer's information. If you would like to opt out of communications you are receiving regarding ComplexCon, please visit the privacy website and enter the information requested so we may thoroughly implement your request within 10 days of receipt.

Security

This site utilizes a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your Internet browser and our Internet site. This ensures the security of your professional and financial transaction details when using the site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.

Method of Transaction

Products of ComplexCon use Secure Sockets Layer (SSL) protocol to safeguard customer information during online transactions. SSL encryption is the generally accepted method of transaction security in online ordering.

Cookies

A "cookie" is a bit of data sent by a website through the browser to the computer of the user visiting the site, and enables the site to return the results the browser expects. The ComplexCon website uses temporary, session-specific cookies to ensure visits to its websites are smooth and customized for the visitor. Such cookies allow us to provide a visitor's browser with information tailored to the visitor's preferences and needs. We use permanent or persistent cookies that remain on a visitor's computer after the visitor leaves the ComplexCon website. However, our cookies neither reveal nor contain any identifying or personal data. Cookies also cannot read any information on a visitor's computer or interact with other cookies on the visitor's hard drive.

If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in the browser's settings. However, disabling the cookie support function of the browser will prevent our website from functioning properly and you may not be able to utilize fully all of the site's features and information.

What are “cookies”?

“Cookies” (also known as HTTP cookies, web cookies or browser cookies) are simply small pieces of data, which are stored as text files on your computer, whenever you visit certain websites. Their typical purpose is to help sites remember particular actions you may have done there in the past. For example, cookies may track when you have logged into a site, visited certain pages or clicked certain buttons.

Websites maintained by Reed Exhibitions Limited© (RX) use cookies to improve your user experience. In many cases, cookies are even essential for certain features of a site.

For example, we use cookies to: • Remember when you have logged into a site. • Remember your user preferences, searches and favourites. • Track your usage of a site, via WebAbacus© and Google Analytics©. • Track the success of our marketing campaigns. Additionally, RX websites have a small set of carefully selected third-party providers.

These third-parties use cookies to:

• Target more relevant advertisements to you (DoubleClickTM, 6-degrees©) • Enable social media sharing (AddThis©, Facebook©, Twitter©, YouTube©) • Ensure better service delivery (Ooyala®) You can view a full list of all cookies used by RX websites in the “What cookies do we use and why?” section.

If you would like an ad network to not set or use cookies on your computer or mobile device, you can visit the following site http://www.aboutads.info/choices/.

Are cookies harmful?

Cookies cannot harm you or your computer. They cannot contain viruses, cannot install harmful software and cannot damage your computer in any way. Although RX uses cookies to gather encrypted information to improve your user experience, this information is never personally identifiable. We do not use cookies to store any sensitive information, such as name, address or contact details.

Despite this, if you do wish to disable or remove cookies, please see the “Help” section of your browser or mobile device. Each browser or device handles the management of cookies differently, so you will need to refer to your appropriate “Help” documentation. However, as mentioned, please be aware that cookies are essential for certain features of an RX site to work properly.

Why are we telling you this?

The information provided here on the use of cookies on RX websites demonstrates our compliance with recent cookie legislation. We also want you, as a valued RX website user, to fully understand your privacy, how cookies affect you and to be entirely comfortable with your RX website experience.

We trust that this information eases any concerns you may have had about your privacy and safety with cookies. BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO BE SUBJECT TO THE TERMS OF THIS COOKIES POLICY AND OUR USE OF COOKIES AS DISCLOSED IN THIS POLICY.

The following shows the full list of platform cookies, used throughout all RX websites.